Frequently Asked Questions (FAQs)
Answers to Common Questions About Our Services

At ACE Garage Doors & Glass, we know that businesses have questions about commercial door maintenance, security gates, dock equipment, and glass installations. Below are some frequently asked questions to help you better understand our services and how we can assist you.
General Questions
What areas do you serve?
We provide commercial repair, maintenance, and installation services in Fulton County, GA, and surrounding areas
What services do you offer?
We specialize in commercial garage door repairs, security gate services, dock equipment maintenance, and commercial glass installations.
Do you offer emergency services?
Yes! We provide 24/7 emergency repair services for garage doors, gates, and other essential equipment to minimize downtime for your business.
How do I schedule a service appointment?
You can request a service by filling out our online form or calling us at 678-972-3049.
Garage Door Repair & Maintenance
How often should I schedule garage door maintenance?
We recommend annual maintenance to prevent unexpected failures and extend the lifespan of your doors. High-traffic businesses may need servicing every 6 months.
What are signs that my commercial garage door needs repair?
Look for slow operation, loud noises, uneven movement, or difficulty opening/closing. These could indicate issues with springs, tracks, or door openers.
Can you repair a broken garage door spring?
Yes! Our team specializes in garage door spring replacements to restore smooth operation and prevent further damage.
Gate and Operator Services
What are common signs that my security gate needs servicing?
If your gate is slow, making strange noises, gets stuck, or isn’t responding to controls, it may need repairs or maintenance.
Do you work on automated gate operators?
Yes, we provide gate operator repairs and maintenance to ensure your system runs smoothly and securely.
How can I prevent my security gate from breaking down?
Regular lubrication, sensor checks, and track alignment help prevent unexpected failures. We offer preventative maintenance plans to keep your gate operating reliably.
Dock Equipment Maintenance
Why is dock equipment maintenance important?
Well-maintained dock equipment ensures workplace safety, efficiency, and compliance with OSHA regulations while reducing costly breakdowns.
What dock equipment do you service?
We maintain and repair dock levelers, seals, bumpers, vehicle restraints, and loading dock doors.
How often should dock equipment be inspected?
We recommend quarterly or bi-annual inspections to prevent wear and tear from daily operations.
Glass Installation Services
What types of commercial glass do you install?
We install storefront glass, pass-through windows, sneeze guards, and heavy glass partitions for businesses.
How do I know which glass solution is best for my business?
Our team can assess your needs and recommend the right custom glass solution based on security, aesthetics, and energy efficiency.
Can you replace broken storefront glass?
Yes! We offer professional glass replacement services to restore the appearance and security of your business.
Billing & Service Policies
Do you offer service agreements or maintenance plans?
Yes! We offer customized maintenance plans to keep your doors, gates, and dock equipment in top shape year-round.
What payment methods do you accept?
We accept credit cards, checks, and electronic payments. Payment details will be provided on your invoice.
Do you provide free estimates?
Yes! We offer free estimates for all commercial service requests. Contact us to discuss your project.
Still Have Questions?
We’re happy to help! Contact us today, and our team will assist you with your service needs!
